Questions and Answers
What is NagamasPrinting Credit?
Think of credits as NagamasPrinting’s very own currency. Simply load your account with credits to order through our website.
How long are my credits good for?
Credits are valid for (1) year from your latest top up date. We’ll send you an email notification before your credits expire. Sign in to see your credit balance at the top right corner of the page. You can activate back your remaining credit by topping up again.
Do I have to use NagamasPrinting credits to pay for my order?
It is best to pay using NagamasPrinting credits to save time and enjoy savings. Online orders through website can enjoy a faster lead time in receiving goods.
Can I get a refund on unused credits?
Unfortunately, no refunds will be offered
Are the package price shown above inclusive of GST charges?
No, the credit package prices are only the amount of NagamasPrinting credits will be stored in your account. GST charges will be charged upon payment, per order.
Can I top up NagamasPrinting credits via offline? (etc ATM Transfer, Cheque Deposit)
Yes, we currently only accept credit top up via offline. However, your top up credit, all discounts and promotional benefit in the top up package will only be visible within 3 working days.